Privacy Policy

Effective Date: 07-18-2024

1. Introduction

spotontech is dedicated to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website spotontech.com and use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Data Collection

Types of Data Collected:

• Personal Identification Information: Name, email address, phone number, postal address, etc.
• Payment Information: Credit card details, billing address, transaction history, etc.
• Technical Data: IP address, browser type, operating system, device information, etc.
• Usage Data: Information on how you use our website and services, including access times, pages viewed, and the links clicked.

Methods of Collection:

• Direct Collection: We collect information directly from you when you provide it to us through forms, account registration, or other interactions with our services.
• Automatic Collection: We automatically collect certain information as you navigate through our site using cookies, web beacons, and other tracking technologies.
• Third-Party Sources: We may receive information about you from other sources, such as public databases, marketing partners, and social media platforms.

3. Data Usage

Purpose of Data Use:

• Service Provision: To provide, operate, and maintain our services.
• Customer Support: To respond to your inquiries, provide customer support, and improve our services.
• Transaction Processing: To process your transactions and manage your orders.
• Communication: To send you updates, newsletters, marketing materials, and other information that may be of interest to you.
• Personalization: To personalize your experience and deliver content and product offerings relevant to your interests.
• Analytics: To analyze usage patterns and improve our website and services.
• Legal Compliance: To comply with legal obligations and protect our rights and interests.

Third-Party Sharing:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Protection

• Security Measures:
  • Encryption: We use encryption to protect sensitive information transmitted online.
  • Access Controls: We implement access controls to restrict access to your personal information to authorized personnel only.
  • Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

  Data Retention:

  • Retention Period: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.
  • Deletion Criteria: When your information is no longer needed, we will securely delete or anonymize it.

  (e.g., a court or government agency).

5. User Rights

• Access and Correction:
  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Correction: You have the right to request correction of any inaccurate or incomplete information.

  Opt-Out Options:

  • Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe link in the email or by contacting us directly.
  • Cookies: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.

6. Compliance

• Legal Requirements:
  • GDPR Compliance: For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR).
  • CCPA Compliance: For users in California, we comply with the California Consumer Privacy Act (CCPA).

  Updates to Policy:

  • Policy Changes: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.
  • User Notification: If the changes are significant, we will provide a more prominent notice (e.g., email notification).

7. Contact Information

• Support:
  • Contact Us: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at (862) 799-5100.

 Health Insurance Portability and Accountability Act (HIPAA)

• Scope: Applies to healthcare providers, health plans, and healthcare clearinghouses, as well as their business associates.
• Key Requirements: Protecting the privacy and security of health information, implementing safeguards to ensure data confidentiality, integrity, and availability, and ensuring compliance with the HIPAA Privacy, Security, and Breach Notification Rules2.

Federal Information Security Management Act (FISMA)

• Scope: Applies to federal agencies and their contractors, including MSPs providing services to federal agencies.
• Key Requirements: Implementing a comprehensive framework to protect government information, operations, and assets against natural or man-made threats2.

Payment Card Industry Data Security Standard (PCI DSS)

• Scope: Applies to all entities that store, process, or transmit cardholder data.
• Key Requirements: Implementing security measures to protect cardholder data, including encryption, access controls, and regular security testing2.

Other Relevant Laws and Regulations

• NIST Cybersecurity Framework: Provides guidelines for improving critical infrastructure cybersecurity.
• ISO/IEC 27001: An international standard for information security management systems (ISMS).
• State-Specific Laws: Various U.S. states have their own data protection laws, such as the New York SHIELD Act and the Massachusetts Data Security Regulation